Owners’ portal has moved · 6 October 2026 020 8427 3363contact@gatewayhousertm.co.uk
News

Notices and updates

Building notices from the director and managing agent. Formal notices — service charge demands, Section 20 consultations — are always sent to leaseholders directly as well.

Owners’ portal has moved

Sterling Estates Management have moved the owners’ portal to a new system. The old portal address is no longer used — please log in at the new owners’ portal (the Owners’ portal button on every page of this site now goes there). If you need your log-in details, contact Sterling on 020 8427 3363 or info@sterlingestates.org.uk.

New website

We've moved gatewayhousertm.co.uk to a new, faster site. The residents' hub now has the emergency numbers, how to pay, and how to report a repair in one place, and documents can be requested via the Documents page.

Financial year end

The service charge year ended on 30 April. Certified accounts will be circulated to all members once complete.