Gateway House is home to 77 households and its commercial units — and since 2020 it has been run by its own leaseholders, with the professional support of Sterling Estates Management.
Gateway House RTM Company Limited is the company through which Gateway House's leaseholders exercise their statutory Right to Manage.
We operate with integrity and a commitment to safeguarding residents' rights and promoting transparency in everything we do. Decisions about the building are made by the RTM director — a leaseholder and your neighbour — with the members, and carried out by our appointed managing agent, Sterling Estates Management, a RICS and FCA regulated firm with more than twenty years' experience (sterlingestates.uk).
Management decisions are taken by the leaseholder director, in consultation with members, so they reflect the community’s needs and preferences.
Find out more
Clear communication about budgets, accounts and contracts, so residents are informed and engaged.
Request documents
Responsive, professional maintenance of the structure and common parts to protect the building and your home.
Report a repair
Plain-English guidance on your lease, your service charge and your rights as a leaseholder.
Residents’ hubMost questions come down to one of these.
Statements and online payment through Sterling Estates Management’s owners’ portal.
Communal areas, lifts, lighting, doors and grounds.
Who to call for fire, flood, lifts and power — day or night.
Insurance, budgets, accounts and minutes — on request.
Appointed by the RTM company to run the building day to day: collecting service charges, instructing contractors, arranging buildings insurance, keeping the block compliant and answering your enquiries. RICS and FCA regulated, established over twenty years.
Sterling Estates Management have moved the owners’ portal to a new system. The old portal address is no longer used — please log in at the new owners’ portal (the Owners’ portal button on every page of this site now goes there). If you need your log-in details, contact Sterling on 020 8427 3363 or info@sterlingestates.org.uk.
We've moved gatewayhousertm.co.uk to a new, faster site. The residents' hub now has the emergency numbers, how to pay, and how to report a repair in one place, and documents can be requested via the Documents page.
The service charge year ended on 30 April. Certified accounts will be circulated to all members once complete.
Contact us to learn more about how the RTM company works and how we can help safeguard your rights as a resident.
